Focus the intervention
Prioritise a well-defined process and check its effects.
To verify. Make the consequences for other services explicit.
How do you choose between priorities competing for the same resources?
When every service has a good reason, an opaque ranking is no help. What is needed is explicit criteria, alternatives and consequences to discuss.
The question first.
Then the system.
Several services are asking for limited resources. The management must compare the proposals, make the criteria explicit and justify the decision without reducing the discussion to a purely financial dimension.
What evidence is needed. Requests, current capacity, budget constraints, organisational requirements and available indicators, with sources and assumptions kept distinct.
The quality of the discussion
starts with the people at the table.
Who sits at the table is part of the project, not a by-product of the technology. The roles listed here are a proposal to be adapted to the organisation.
ManagementService managersManagement controlHealth professionsIT and information systemsUser liaisons
The question not to forget
Who lives with the effects, but is not in the room?
The consequences for services that do not get priority, the operational workload and accessibility for the users least visible in the discussion.
Not the right answer in advance.
The reasons for each alternative.
These options are illustrative. In the pilot they are reworked from the evidence and constraints of the chosen process.
Proceed in phases
Spread the intervention over time according to agreed conditions.
To verify. Check dependencies and transition costs.
Reorganise before expanding
Compare organisational headroom with new requests.
To verify. Do not assume freed-up capacity without measuring it.
A documented process.
A verification to agree on.
A priorities dossier that makes criteria, alternatives, constraints, consequences and the reasons for the final choice readable.
- 01Traceability of the criteria used
- 02Issues raised before the decision
- 03Indicator for the selected process
These are proposed criteria, not results already measured. Baseline, sources, timescales and thresholds must be set before launch.
Explore the process / Guided reading
The question is scoped.
Several services are asking for limited resources. The management must compare the proposals, make the criteria explicit and justify the decision without reducing the discussion to a purely financial dimension.
Predefined editorial content. It is not a simulation run by an AI model and it does not produce a decision.
It starts with a real questionDoes this question concern you?
Does this question concern you?
Let’s make it concrete.
Bring your organisation’s context. The first step is to understand whether the conditions exist for a useful trial.
Start a conversation